Browsing by Author
Schlicker, M.
Showing results 1 to 5 of 5
| Issue Date | Title | Author(s) |
| 2010 | Increase in productivity of technical customer services through intelligent mobile assistance systems [Produktivitätssteigerung technischer kundendienstleistungen durch intelligente mobile assistenzsysteme] | Blinn, N.; Nüttgens, M.; Fellmann, M.; Thomas, O. ; Schlicker, M. |
| 2009 | IT-supported value-added chains for the integration of products and services | Thomas, O. ; Walter, P.; Blinn, N.; Schlicker, M. |
| 2010 | Process-oriented information modeling and exchange paradigm for the support of complex after sales services with mobile technologies: A case study in the German machine and plant construction industry | Blinn, N.; Nüttgens, M.; Dollmann, T.; Thomas, O. ; Loos, P.; Schlicker, M. |
| 2011 | Supporting technical customer services with mobile devices: Towards an integrated information system architecture | Fellmann, M.; Hucke, S.; Breitschwerdt, R.; Thomas, O. ; Blinn, N.; Schlicker, M. |
| 2013 | Towards a mobile technical customer service support platform | Fellmann, M.; Özcan, D.; Matijacic, M.; Däuble, G.; Schlicker, M.; Thomas, O. ; Nüttgens, M. |
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