THE BUSY PERIOD OF AN M/G/1 QUEUE WITH CUSTOMER IMPATIENCE

Autor(en): Boxma, Onno
Perry, David
Stadje, Wolfgang 
Zacks, Shelley
Stichwörter: Busy period; impatience; M/G/1 queue; Mathematics; Statistics & Probability; virtual waiting time
Erscheinungsdatum: 2010
Herausgeber: APPLIED PROBABILITY TRUST
Journal: JOURNAL OF APPLIED PROBABILITY
Volumen: 47
Ausgabe: 1
Startseite: 130
Seitenende: 145
Zusammenfassung: 
We consider an M/G/1 queue in which an arriving customer does not enter the system whenever its virtual waiting time, i.e. the amount of work seen upon arrival, is larger than a certain random patience time. We determine the busy period distribution for various choices of the patience time distribution. The main cases under consideration are exponential patience and a discrete patience distribution.
ISSN: 00219002

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