Mobile application systems for home care: Requirements analysis & usage potentials

Abstract

Home care services increasingly gain importance due to demographic implications: insights on recent developments in Germany hereby relevant to industrialized countries like the USA are given. Portable application systems have only been established sporadically in German care environments unlike the comparable domain of technical field service. This paper will identify possible mobile usage scenarios by matching healthcare requirements to state-of-the-art concepts, such as productservice systems. Open potentials concerning the support of actual care processes can be concluded thereby. An integrated mobile application system can minimize knowledge deficits and enhance the quality of home care. The results are of potential relevance not only to patients and caregivers but also to different providers of healthcare or IT solutions.