Towards a design science-driven product-service system engineering methodology
Autor(en): | Niemöller, C. Özcan, D. Metzger, D. Thomas, O. |
Stichwörter: | Design Science Research; Design science researches (DSR); Design-science researches; Engineering methodology; Information systems; Mobile information systems; Product-Service System; Product-service systems; Productservice system (PSS); Research, Conceptual development; Service Science; Service science, Design | Erscheinungsdatum: | 2014 | Herausgeber: | Springer Verlag | Journal: | Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) | Volumen: | 8463 LNCS | Startseite: | 180 | Seitenende: | 193 | Zusammenfassung: | Customers are increasingly demanding integrated solutions so that Product-Service Systems (PSS) have been proliferated in the global economy. The resulting PSS effects of utilization are of versatile nature for both suppliers and demanders. Especially the field service is characterized by the integrated provision of product and service wherefore service technicians need support by mobile information systems (IS). Although different PSS Engineering methods exist, a fundamental base, including the triple of Product, Service and the support through IS, is needed for the conceptual development of PSS. Therefore, within the Design Science Research (DSR) field established concepts are inspected for their applicability in the PSS Engineering process. Goal of this contribution is to extend the scope of information systems in order to derive a methodology which enables a design science oriented development of IS as an essential part of PSS. © 2014 Springer International Publishing. |
Beschreibung: | Conference of 9th International Conference on Design Science Research in Information Systems and Technology, DESRIST 2014 ; Conference Date: 22 May 2014 Through 23 May 2014; Conference Code:105181 |
ISBN: | 9783319067001 | ISSN: | 03029743 | DOI: | 10.1007/978-3-319-06701-8_12 | Externe URL: | https://www.scopus.com/inward/record.uri?eid=2-s2.0-84901366522&doi=10.1007%2f978-3-319-06701-8_12&partnerID=40&md5=2fcb37f4c0e493c4ff8fa01b25a48b12 |
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geprüft am 21.05.2024