Using Blockchain Technology for Cross-Organizational Process Mining – Concept and Case Study

Abstract

Business processes in companies lead to an enormous number of event logs in their IT systems. Evaluating these event logs using data mining can provide companies with valuable process analysis information which can uncover process improvement potentials. However, media breaks frequently occur in these processes, so that there is a risk of optimizing isolated sub-processes only. Blockchain technology may avoid these media breaks and thus create the basis for complete event log analysis. The focus of our paper is to investigate existing requirements and to identify a blockchain based solution scenario evaluated by experts. © 2019, Springer Nature Switzerland AG.