Employees' adoption of workplace innovations: An investigation of self-efficacy, motivation, trust and risk propensity
Autor(en): | Hausberg, P. Hülsdau, M. Moysidou, K. Teuteberg, F. |
Herausgeber: | Eibl, M. Gaedke, M. |
Stichwörter: | Extrinsic motivation; Innovation adoption; Insurance; Insurance agents; Insurance companies; Intrinsic motivation; Risk propensity; Self efficacy, Motivation; Self-efficacy; Software agents; Trust; Video conferencing, Extrinsic motivation; Workplace innovation | Erscheinungsdatum: | 2017 | Herausgeber: | Gesellschaft fur Informatik (GI) | Journal: | Lecture Notes in Informatics (LNI), Proceedings - Series of the Gesellschaft fur Informatik (GI) | Volumen: | 275 | Startseite: | 1399 | Seitenende: | 1411 | Zusammenfassung: | In this study, we investigate the factors at employee level that influence the adoption of a customer-facing video conferencing software in an insurance company. Despite the associated benefit of significantly reduced driving times for the insurance agents, less than half of our sample finally adopted the software. We analyse the employees' self-efficacy, intrinsic and extrinsic motivation, risk propensity as well as trust in superiors as factors influencing their adoption behaviour. Our findings indicate that risk propensity and trust in superiors influence the behaviour only insignificantly, whereas self-efficacy as well as intrinsic and extrinsic motivation have an impact on the adoption behaviour. Surprisingly though, the extrinsic motivation points into the opposite direction as hypothesised. Employees who score high on extrinsic motivation are less likely to adopt this workplace innovation. © 2017 Gesellschaft fur Informatik (GI). All rights reserved. |
Beschreibung: | Conference of 47. Jahrestagung der Gesellschaft fur Informatik, Informatik 2017 - 47th Annual Meeting of the German Informatics Society (GI), Informatics 2017 ; Conference Date: 25 September 2017 Through 29 September 2017; Conference Code:158762 |
ISBN: | 9783885796695 | ISSN: | 16175468 | DOI: | 10.18420/in2017_140 | Externe URL: | https://www.scopus.com/inward/record.uri?eid=2-s2.0-85083245827&doi=10.18420%2fin2017_140&partnerID=40&md5=351c0cd0605f3ed142660d73bda430c1 |
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