Benchmarking of European smart cities - a maturity model and web-based self-assessment tool

DC FieldValueLanguage
dc.contributor.authorWarnecke, Danielle
dc.contributor.authorWittstock, Rikka
dc.contributor.authorTeuteberg, Frank
dc.date.accessioned2021-12-23T15:56:36Z-
dc.date.available2021-12-23T15:56:36Z-
dc.date.issued2019
dc.identifier.issn20408021
dc.identifier.urihttps://osnascholar.ub.uni-osnabrueck.de/handle/unios/2430-
dc.description.abstractPurpose Benchmarks provide a strategic tool for assessing the sustainability impacts of urban development. Addressing the need for practitioners to evaluate their initiatives, track progress and determine their competitive position, this paper aims to introduce the conception and implementation of a smart city maturity assessment and benchmarking tool. Design/methodology/approach Following a design science approach, application objectives are defined based on a review of literature and related benchmarking tools. Focusing on a subset of functions for the prototype version, these objectives are operationalized by development of a smart mobility maturity model, indicator set and survey. A two-step evaluation by means of a test run using data of five cities and expert interviews confirms the tool's functionality. Findings Compliance with the defined objectives is achieved by implementation of a Web-based self-assessment tool using objective indicators. Future development iterations are to integrate additional smart city action fields. Originality/value Enabling practitioners to self-evaluate their initiatives, providing the option to track progress and supplying guidance for improving a city' standing, the proposed solution represents a novel form of knowledge transfer.
dc.language.isoen
dc.publisherEMERALD GROUP PUBLISHING LTD
dc.relation.ispartofSUSTAINABILITY ACCOUNTING MANAGEMENT AND POLICY JOURNAL
dc.subjectBenchmark
dc.subjectBusiness & Economics
dc.subjectBusiness, Finance
dc.subjectCITY
dc.subjectDESIGN SCIENCE RESEARCH
dc.subjectEnvironmental Sciences & Ecology
dc.subjectEnvironmental Studies
dc.subjectFRAMEWORK
dc.subjectGreen & Sustainable Science & Technology
dc.subjectINDEX
dc.subjectINDICATORS
dc.subjectINNOVATION
dc.subjectLESSONS
dc.subjectManagement
dc.subjectMaturity model
dc.subjectMETHODOLOGY
dc.subjectPUBLIC MANAGEMENT
dc.subjectScience & Technology - Other Topics
dc.subjectSelf-assessment
dc.subjectSmart city
dc.subjectSmart mobility
dc.subjectSUSTAINABLE DEVELOPMENT
dc.titleBenchmarking of European smart cities - a maturity model and web-based self-assessment tool
dc.typejournal article
dc.identifier.doi10.1108/SAMPJ-03-2018-0057
dc.identifier.isiISI:000486520200002
dc.description.volume10
dc.description.issue4, SI
dc.description.startpage654
dc.description.endpage684
dc.identifier.eissn2040803X
dc.publisher.placeHOWARD HOUSE, WAGON LANE, BINGLEY BD16 1WA, W YORKSHIRE, ENGLAND
dcterms.isPartOf.abbreviationSustain. Account. Manag. Policy J.
crisitem.author.deptFB 09 - Wirtschaftswissenschaften-
crisitem.author.deptidfb09-
crisitem.author.parentorgUniversität Osnabrück-
crisitem.author.netidTeFr823-
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