Supporting Technical Customer Services with Mobile Devices: Towards an Integrated Information System Architecture
Autor(en): | Fellmann, Michael Hucke, Sebastian Breitschwerdt, Rüdiger Thomas, Oliver Blinn, Nadine Schlicker, Michael |
Stichwörter: | Computer science; Architecture; Service (business) | Erscheinungsdatum: | 2011 | Journal: | americas conference on information systems | Externe URL: | https://dblp.uni-trier.de/db/conf/amcis/amcis2011.html#FellmannHBTBS11 |
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