| Issue Date | Title | Author(s) |
| 2010 | An ontology-driven approach to support semantic verification in business process modeling | Fellmann, M.; Hogrebe, F.; Thomas, O. ; Nüttgens, M. |
| 2013 | Elicitation and consolidation of requirements for mobile technical customer services support systems - A multi-method approach | Matijacic, M.; Fellmann, M.; Kammler, F.; Özcan, D.; Nüttgens, M.; Thomas, O. |
| 2010 | How to ensure correct process models? A semantic approach to deal with resource problems | Fellmann, M.; Hogrebe, F.; Thomas, O. ; Nüttgens, M. |
| 2010 | Increase in productivity of technical customer services through intelligent mobile assistance systems [Produktivitätssteigerung technischer kundendienstleistungen durch intelligente mobile assistenzsysteme] | Blinn, N.; Nüttgens, M.; Fellmann, M.; Thomas, O. ; Schlicker, M. |
| 2014 | Information needs and provision in technical service processes: An inventory of supporting IT systems at the point of service [Informationsbedarfe und-bereitstellung in technischen Serviceprozessen: Eine Bestandsaufnahme unterstützender IT-Systeme am Point of Service] | Matijacic, M.; Däuble, G.; Fellmann, M.; Özcan, D.; Nüttgens, M.; Thomas, O. |
| 2010 | Process-oriented information modeling and exchange paradigm for the support of complex after sales services with mobile technologies: A case study in the German machine and plant construction industry | Blinn, N.; Nüttgens, M.; Dollmann, T.; Thomas, O. ; Loos, P.; Schlicker, M. |
| 2010 | Productivity management of hybrid service bundles: On the way towards productivity management systematics for efficient value-added partnerships [Produktivitätsmanagement hybrider Leistungsbündel: Auf dem Weg zu einer Produktivitätsmanagementsystematik für effiziente Wertschöpfungspartnerschaften] | Becker, J.; Beverungen, D.; Blinn, N.; Fellmann, M.; Knackstedt, R.; Nüttgens, M.; Thomas, O. |
| 2013 | Towards a mobile technical customer service support platform | Fellmann, M.; Özcan, D.; Matijacic, M.; Däuble, G.; Schlicker, M.; Thomas, O. ; Nüttgens, M. |
| 2010 | What's inside the box? Prospects and limitations of semantic verification in process modeling | Fellmann, M.; Hogrebe, F.; Thomas, O. ; Nüttgens, M. |
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