Thomas, Oliver

Full Name
Thomas, Oliver
 
Variants
Thomas, O
Thomas, Oliver
 
 
FIS NetID
 
Country
Germany
 
Lädt ... 2 0 20 0 false
 
Lädt ... 3 0 20 0 false
 

Publications

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Typ:  conference paper
Schlagwort:  Customer services

1-5 von 5

ErscheinungsdatumTitelAutor(en)
12011Supporting technical customer services with mobile devices: Towards an integrated information system architectureFellmann, M.; Hucke, S.; Breitschwerdt, R.; Thomas, O. ; Blinn, N.; Schlicker, M.
22013Elicitation and consolidation of requirements for mobile technical customer services support systems - A multi-method approachMatijacic, M.; Fellmann, M.; Kammler, F.; Özcan, D.; Nüttgens, M.; Thomas, O. 
32013Towards a mobile technical customer service support platformFellmann, M.; Özcan, D.; Matijacic, M.; Däuble, G.; Schlicker, M.; Thomas, O. ; Nüttgens, M.
42014Towards a big data-based technical customer service managementÖzcan, D.; Fellmann, M.; Thomas, O. 
52015Information needs of the mobile technical customer service - A case study in the field of machinery and plant engineeringDaeuble, G.; Oezcan, D.; Niemoeller, C.; Fellmann, M.; Nuettgens, M.; Thomas, O.