Thomas, Oliver
Full Name
Thomas, Oliver
Variants
Thomas, O
Thomas, Oliver
Thomas, Oliver
Main Affiliation
FIS NetID
Country
Germany
Lädt ...
2
0
20
0
false
Lädt ...
3
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20
0
false
Typ
1-3 von 3
Erscheinungsdatum | Titel | Autor(en) | |
---|---|---|---|
1 | 2013 | Elicitation and Consolidation of Requirements for Mobile Technical Customer Services Support Systems - A Multi-Method Approach | Matijacic, Michel; Fellmann, Michael; Özcan, Deniz; Kammler, Friedemann; Nuettgens, Markus; Thomas, Oliver |
2 | 2014 | Empower Mobile Technical Customer Services (EMOTEC) – Produktivitätssteigerung durch intelligente mobile Assistenzsysteme im Technischen Kundendienst | Thomas, Oliver ; Nüttgens, Markus; Fellmann, Michael; Krumeich, Julian; Hucke, Sebastian; Breitschwerdt, Rüdiger; Rosenkranz, Nadine; Schlicker, Michael; Özcan, Deniz; Peris, Martina |
3 | 2014 | Towards a Big Data-based Technical Customer Service Management | Özcan, Deniz; Fellmann, Michael; Thomas, Oliver |